WHY SHOULD I USE A HUMIDIFIER?
Humidifiers increase moisture in the air that can otherwise be removed by other external factors such as air conditioners and heaters. Having the right balance of moisture in the air can be used for coughs, dry tickly throats, congestion and colds.
IS THIS SUITABLE FOR BABIES & TODDLERS?
Yes, this unit is designed for use with your baby or toddler, the cool mist technology makes it safe to have in the home, no hot stream to eliminate hazards in the home.
HUMIDIFIER OR VAPOURISER?
Humidifier is the name in the US for what is usually called a Vapouriser (sometimes spelled as vapourizer or vaporiser) in NZ and Australia. It is important to note that crane 3 in 1, cool mist, and 4 in 1 humidifier/vapourisers are cool mist ultrasonic vaporisers, not to be confused with warm mist or steam vaporisers. They use the terms humidifier and vaporiser interchangeably when referring to crane products.
CAN I USE ESSENTIAL OILS?
YES 🙌🏻 unlike traditional crane humidifiers, this new model with 'diffuser' function has a water tank which is resistant to oil damage.
WHAT IS THE BEST WAY TO CLEAN IT?
Regular cleaning will keep your humidifier running smoother, for longer. It's highly recommend to empty the water tank and basin after each use and disinfecting them at least once a week with water and a few capfuls of white vinegar. Please check the manual for further instructions.
DO I NEED A FILTER?
These humidifiers work perfectly without a filter, in some cases, such as when using bore water, you could notice a fine white mineral dust collecting near your crane, If so you can switch to distilled water to lower the dust-building mineral content. Crane demineralization filters will remove these excess minerals, so your air and your home stays clean.
I CAN SEE A SLIGHT 'MIST LEAK' AROUND THE BOTTOM OF THE WATER TANK
It is normal that humidifiers may have mist leaking through the gap between the water tank and humidifier base when it is operated new or after stopping use for a long time. The leaking will stop when water condensation around the edge is formed and fills up the gap. This slight mist leak does not cause any safety risk near the power cord, as the humidifier works at a low voltage supplied from the external power adapter.
IS TOO MUCH HUMIDITY A THING?
Yes, to reduce excessive humidity (especially in a smaller room) we always suggest to leave the door slightly ajar to increase air circulation in the room, you can also easily adjust the mist intensity to a lower output setting. If you see the mist going up and straight down, this is a key indicator that the mist setting is too high for the humidity level in the room.